The Pool
How Big is the Pool?
30x15 free form heated pool and 7
foot diameter Mickey Mouse Eared
Children's Pool and Spa.
How Deep is the Pool?
The pool ranges from 3 to 5 feet
deep. The kiddie pool is 18 inches
deep.
Are Pool Towels Provided?
Yes, special pool towels are
provided in the closet of each room.
There are additional pool towels
under the sink in the poolside
bathroom. Please do not use the
bathroom towels at the pool.
Are safety devices provided for the
children?
Yes, Pool alarms are installed on all
doors leading to the pool. We
recommend your bring your own
life safety vests for young children.
How Big is the Pool?
30x15 free form heated pool and 7
foot diameter Mickey Mouse Eared
Children's Pool and Spa.
How Deep is the Pool?
The pool ranges from 3 to 5 feet
deep. The kiddie pool is 18 inches
deep.
Are Pool Towels Provided?
Yes, special pool towels are
provided in the closet of each room.
There are additional pool towels
under the sink in the poolside
bathroom. Please do not use the
bathroom towels at the pool.
Are safety devices provided for the
children?
Yes, Pool alarms are installed on all
doors leading to the pool. We
recommend your bring your own
life safety vests for young children.
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BOOKINGS & RESERVATION How do I make a reservation? Reservations are made by completing our booking form that is e-mailed to you. Inquiries can be made via telephone, e-mail or directly via the website. What is the maximum occupancy allowed in the home? The house is licensed to hold no more that 16 (+ 1 infant). Only those listed on the rental contract are permitted to stay in the home. How much deposit is required to hold a booking? We require a 25% deposit due at time of booking in order to block out and hold your requested dates. When is the remaining balance of funds due? All remaining funds are due 60 days prior to your holiday start date. Failure to pay for the balance by that date will result in cancellation of the contract and loss of your deposit. It is the guest's responsibility to remit payment on time. What forms of payment are permitted? You can make all payments and deposits via cashiers check, money order or credit card (Visa / MasterCard). What is the cancellation policy? Cancellations made 90 days before your booking start date will receive a full refund of the booking deposit only if the owner is successful in re-booking your dates to another client. Other wise partial or all of the booking deposit will be forfeited. All other cancellations are at the full discretion of the owners and subject to possible loss of all your deposit. What is the minimum night stay required? A minimum of 7 nights is required on all bookings. What day of the week can our booking start on? Bookings generally start and end on a Saturday. Are pets allowed in the property? No. There are no exceptions. Can I get a discount if I don’t need all of this equipment? The house was designed to offer something for everyone. There are features that are meant to appeal to everyone ranging from an elderly relative to a teenager to a baby. We do not charge extra for any of the features in our home. Similarly, we can not offer discounts for specific features that are not needed or used. When will I get my security deposit back? Your security deposit will be released to you 2 weeks after your departure providing there are no damage claims/charges against your stay. UPON ARRIVAL When can we check-in to the Property? Check-in is permitted at 5:00 PM as we need the time to clean the home from the prior guests who would have checked out earlier that day. How do we get into the property? The house entry is based on a keyless entry system that requires a security code to open the door. 7-10 days prior to your arrival, you will receive an e-mail with the security code to get into the house the security gate at then entrance to the community. Do we need to do a walk-thru upon check-in of the house? We highly recommend that you perform a walk-thru of the house (check list is provided in the home) to note any damage to non-functional items in order to avoid any charges to your security deposit. This also gives us the opportunity to fix anything we might have missed, so that you are comfortable in your stay. Does the house have an alarm system? Yes, however this is automatically activated and deactivated shortly before check-in and after your check-out. DURING YOUR STAY How do friends and family contact us at the home? The home is equipped with a telephone (with answering machine) and a computer so that you can use e-mail. In addition the home does have a mail box in case you have anything mailed to you during your stay. You will receive all necessary information via e-mail up to 10 days before your stay. Does the home have a fax or computer? Yes, the home has a computer with high-speed internet and wireless connectivity for those of you who bring your own laptops. In addition we also have an all-in-one fax/copier/scanner/printer available for you use free of charge. (You need to provide your own paper.) When is the main trash removed? Trash pick up is on Monday afternoon and Thursday morning’s. You are required to take the main trash bins down to the end of the driveway the night before in order for it to be picked up. Pick up can be as early as 6:00 AM. During the winter months, do we need to do anything to control the pool heat? Yes. While the main pool heater is on a timer and should not be touched, we strongly request that you cover the pool with the pool covers provided whenever the pool is not in use. During cold spells the pool will not get up to the optimal heat temperature if the pool is left uncovered. It can then take days to make up the lost heat. Can we smoke in the home? No, there is a strict no-smoking policy in the house. Any cigarette damage will result in immediate loss of your security deposit no matter how minor. Please note that any damage is not limited to your security deposit and can result in additional charges to your credit card. Do we need to clean the house? Yes, it is essential that you keep the house clean during your stay. We provide basic cleaning products to assist but failure to keep the house clean will result in a $150 cleaning fee. Do I need to bring household supplies? Each guest is provided a starter supply of toilet paper, hand soap, paper towels, garbage bags, dish soap and laundry soap. You will need to bring or purchase additional supplies including those items listed above, fabric softener, liquid dish soap, and dishwasher detergent. You will also need to provide items like plastic bags, saran wrap, tin foil, etc Who do we contact if we have any issues in the house during our stay? We have a 24th Management Company (David & Lynn Rigby) who are available for any and all issues during your stay. UPON DEPARTURE When do we need to check-out? You must Check-out of the house by no later than 10:00 AM on your stated day of departure. What are we expected to do upon check-out?
GENERAL QUESTIONS ABOUT THE HOUSE What is the square footage of the house? The home is approx 3,900 Sq Ft. What types of baby equipment does the house offer for families with small children? • 1 full size crib • 2 pack-n-play cribs • 2 potty seats and 1 high chair • 1 booster seat • 2 baby monitors • 2 baby bathtubs • 1 bouncer seat • 1 baby swing • 1 excersaucer • 2 toodler bed rails • Gates for the top and bottom of the stairs • Children's play table • Bedtime story books • Plenty of toys, games and videos • Disney dishes, cups and silverware What does the home offer for older kids or teenagers? • Sony Playstation • Billiards table • Computer / printer / fax / internet service • Board games • Satellite DIRECT TV on 9 TVs • 9 VCRs, 7 DVD players, selection of DVD movies and PS2 games. NEARBY AMMENITIES What restaurants are nearby? Within a half mile radius of Formosa Gardens Estates there is an Outback Steakhouse, T.G.I. Friday’s, Giordano’s Pizza, Red lobster, Carrabba’s Italian Grill, a local Chinese and Japanese restaurant, a Dairy Queen, a Subway, Dunkin Donuts, Taco bell, McDonalds, Burger King and a local steakhouse. What grocery /drug stores are nearby? Within a half mile radius of Formosa Gardens Estates there is a Winn-Dixie, Publix, Walgreens and a Eckerd's. Wal- Mart and Target Superstores are approximately a 15 minute drive. Where can I go shopping? Within a 15-20 minute drive there is the Florida Mall and the Belz designer Factory Outlets. Where can I get discount park tickets? You can purchase discount park tickets through the following website: Alternatively, you can pay to join the Disney Club (roughly $40/year) to receive discounts on park tickets and Disney merchandise (at local Disney stores) – for more details, refer to: How can I make reservations for Character Dining? The phone number for Disney Dining is 407-WDW-DINE (407-939-3463). Reservations can be made a minimum of 60 days in advance. |
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